Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.8
Location
9.8
Service
9.0
Dining
7.8
Guest reviews
8.6/10
based on 4 reviews
8.3
8.3/10 based on 2736 reviews
Joanna
United Kingdom,
April
2024
8.2/10
The hotel is located right in the center of Kobe, really close to Sannomiya downtown. The rooms offer a great view, but the dining experience could be improved. The service is exceptional, and the hotel is near the subway lines. Overall, a convenient choice for exploring the area.
Rooms
8.0
I enjoyed the room with three beds and the fantastic view it offered.
Service
9.0
The service was excellent, and I appreciated the quick dry cleaning and housekeeping services.
Location
9.0
The hotel's location in the center of Kobe is extremely convenient, especially being so near the subway lines.
Dining
7.0
The dining options were good with a mix of Asian and Western food, but I hoped for more variety.
Facilities
8.0
The facilities were well-maintained, providing a comfortable stay.
George
United States,
February
2024
8.6/10
My stay at the hotel was fantastic! The location is superb, right in the heart of Kobe and close to everything you need. The rooms were spacious and had a great view with three comfortable beds. The service was impeccable with quick dry cleaning and attentive housekeeping. The dining options offered a perfect blend of Asian and Western cuisine. However, the facilities were a bit outdated, and the price felt a little high considering the value for money.
Rooms
9.0
The rooms were spacious with a great view and three comfortable beds.
Service
9.0
The service was impeccable with quick dry cleaning and attentive housekeeping.
Location
10.0
The hotel is centrally located in Kobe, close to Sannomiya downtown and just one stop from the Shinkansen. It's very convenient!
Dining
8.0
The dining experience was delightful, offering a wide selection of both Asian and Western dishes.
Facilities
7.0
The facilities were a bit outdated, which was a minor downside.
Mark
United States,
October
2023
9.0/10
The hotel is conveniently located in the center of Kobe, really close to Sannomiya downtown, offering a great view from rooms with three beds. The service was excellent, including dry cleaning, housekeeping, and laundry. The dining experience was delightful with both Asian and Western food options, and the facilities were top-notch. However, the price may not align with everyone's budget, and the barbeque dining could be improved.
Rooms
9.0
The rooms provide a great view and are spacious with three comfortable beds.
Service
9.0
The service was outstanding, including dry cleaning, housekeeping, and laundry services.
Location
10.0
The hotel's location couldn't be better, very close to Sannomiya train station and near to the metropolitan area.
Dining
8.0
The dining experience was fantastic with a variety of Asian and Western food options, but the barbeque could be better.
Facilities
9.0
The facilities were top-notch and provided a great experience for guests.
John
United Kingdom,
July
2023
9.0/10
My stay at the hotel was fantastic! The location was perfect, right in the heart of Kobe close to the downtown area, making it super easy to explore the city. The rooms were spacious and had a stunning view, but the dining options were a bit limited. The service was top-notch, and the facilities were excellent.
Rooms
9.0
The rooms were spacious and offered a breathtaking view.
Service
9.0
The service was exceptional, with efficient dry cleaning and housekeeping services.
Location
10.0
The hotel is ideally located in the center of Kobe, making it convenient to visit the shopping area near the Ikuta shrine and explore the old European quarter.
Dining
8.0
The dining experience was enjoyable with a variety of Asian and Western food options, and the fresh salmon was a highlight.
Facilities
9.0
The facilities were great, offering everything needed for a comfortable stay.